Deliveries, Assembly, Problems and Returns

The product that I ordered has not arrived.
We are sorry that you order has not as yet arrived. Please could you forward either the last five digits of your order number or the invoice postcode (no...
Thu, 1 Dec, 2016 at 4:11 PM
I want to return the item that I have purchased.
From the day that that you receive your order, you are entitled to 14 days to cancel it. If you do wish to cancel your order, you must notify us within thi...
Thu, 7 Feb, 2019 at 11:48 AM
Will my product require assembly?
Most products that we supply require very little assembly. You must ALWAYS take the time to thoroughly read the manual before assembling your machine. Us...
Thu, 1 Dec, 2016 at 4:43 PM
What are your delivery charges?
Free delivery is given for addresses in mainland England, Scotland and Wales, however the Scottish Highlands and Islands usually incur an additional charge....
Thu, 7 Feb, 2019 at 11:58 AM
How quickly do you deliver?
Delivery of most of our machinery is normally 1-2 working days (not Saturday or Sunday), subject to stock availability, postcode and usually whether the ite...
Thu, 7 Feb, 2019 at 12:11 PM
What do I do, if I have a problem with my machine?
We sell quality machinery, so you should not really have any problems, however if you do encounter an issue, have a look at some of the solutions in this se...
Thu, 7 Feb, 2019 at 1:00 PM